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objectives Archives - Black Mouse Design

Vision, mission, goals and objectives – sow the seeds for your successful business

By Business, Motivation, Planning

How do you sum up the purpose of your business? Regardless of your business size or project, how will you know if you are successful and how will you move forward if you don’t have a plan. Writing down a mission, vision, goals and objectives helps you to form the strong foundation of a strategic plan needed to guide your business forward. Start the year off on the right foot by ensuring you know where you are going with a clear and concise vision and mission statement as well as clear goals and objectives. Read More

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Customer service – How can I help?

By Business

“Always give people more than what they expect to get.” ~ Nelson Boswell

Do you WOW your customers? Providing a high and consistent quality of service is one of the key ingredients to business success. Time is money but what price do you place on good customer service? Your business can’t survive without a steady stream of satisfied customers that remain loyal to you and recommend you to others. Read More

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Stop wishing. Start doing

By Business, Planning

Make your New Year’s Resolutions happen

There is something about a new year that makes setting resolutions almost impossible to resist. A new year represents a fresh start. It is the anticipation of something new, change and growth. A new year brings with it a chance to break from the regular routines of life, allowing you time to pause and reflect on what was good and bad in the year that has past. Read More

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End of year wrap up

By Business, Marketing, Planning

As 2014 draws to a close, I am energised by the thought of a new year just around the corner. A new year brings with it challenges and opportunities. It also provides a moment to pause and reflect on what worked well in the year that has past and make plans for what need to be improved or changed in the year ahead. The end of the year is a special time for two reasons. I look forward to spending time with my family and friends. I also enjoy having the time to reflect on lessons learned, successes and mistakes made and plan what I will change moving forward. Read More

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Grit – the success secret sauce

By Business, Motivation, Planning

Have you got the grit to not give up when life gets hard? Can you consistently keep your focus on your goals when you hit a hurdle? Life is full of challenges that make your goals seem difficult. Have you got the perseverance to push on? Dr Angela Duckworth defines this as grit – “perseverance and passion for very long-term goals. Grit is having stamina. Grit is sticking with your future”  Read More

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So you want to start a business

By Business, Planning

50 questions to ask yourself before starting into a new business

Before you go any further, ask yourself why? Why do you want to start this business? People start businesses for numerous reasons. Some want to be their own boss, others want to follow their passion, many expect to get rich. Some say it is too risky, you might go into debt and there is no such thing as a work/life balance. On the other hand, being in charge of your own business means each day can be full of new challenges and opportunities and you are the master of your destiny. Can you clarify why you want to take a leap and start your own business? Asking questions is an important part of building a successful business plan.  Read More

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Be the boss of your time

Be the Boss of Your Time

By Planning

Four Steps to a More Productive Day

Time management is an important life skill that we can all constantly reflect and improve on. Practicing strategies and techniques to manage time enables you to embark on new challenges with confidence. Time management is mainly about controlling your environment, rather than allowing your environment to control you. If you tolerate and allow the interruptions and demands of others then you effectively encourage these time management pressures to continue. Although everybody works differently, the following four steps are a framework to enable you be the boss of your time. Read More

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What problems do you solve?

By Planning

Have you asked yourself “What problems do I solve?” This question is the essence of providing a service or products that people need. It is the question that unlocks the direction you want to move towards. It what your customer wants to know. “Can you solve my problem?” Educate prospective customers that you understand their problems, you can solve their problems and you are the best one for them to turn to for the solution they need. Read More

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Organising a successful blog

By Business, Marketing

Blogging is a powerful strategy for your business that can help establish your reputation, build authority in your industry and connect with your customers. Successful blogging takes work. Make sure you establish goals, clarify your audience and create a plan before you start publishing so your time is not wasted. Read More

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