A successful business integrates professionalism into all aspects of its operations, advertising and customer relations. But what does “being professional” actually mean? Read More
With only twenty days to go until the end of 2015 financial year, it is time for small business owners to wrap things up for 2014-15 and make plans for the next year. Make time for specific actions that help to put your business on the right track. Here is a checklist to get you started. Read More
“It is not only what we do, but also what we do not do, for which we are accountable.” Moliere
Accountability is doing what you say you will do, when you say you will do it, to have the results expected – without having to be prodded, reminded, or rewarded. This however is much easier said than done. We first learned to be accountable to our parents and then other family members. Read More
Perhaps you started a business plan when the idea for your business first came to you but did you finish it? Is it just in your head? Here is a guide to help get the ideas out of your head and into a plan that will make your business grow. Read More
Protection against cybercrime is vital for ensuring business success. Small businesses have fewer resources and are often pressed for time making them easy targets for scams and cybercrime. Many small businesses don’t believe something will happen to them and therefore have very loose or no security systems and protocols in place. The biggest danger is complacency.
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How often do you smile in a day? Do you smile when you meet new people? Smiles don’t cost a thing, but they add significant value to everyone involved. Things don’t always go as planned but being pessimistic will take a toll on your mental state. Research has shown that if you smile, your mood actually improves. Here are 8 reasons why smiling is good for you, your health and your business. Read More
“Luck is a really interesting aspect of risk and chance,” says Cambridge University psychologist Dr Mike Aitken. Do you consider yourself lucky? How good are you at spotting opportunities that eventuate in lucky breaks? Read More
The challenge in business is to find the perfect mix between what you do, the strategies you use and the people you serve to achieve success and ensure your business can continue to operate and grow. What works for some, won’t work for others. There is also a little bit of luck and being in the right place at the right time that can affect the results. Success is what we all aspire to but is doesn’t come easily. However, strategically using a few key ingredients can help to overcome obstacles on your business journey. Read More
If you struggle to define your brand, you can bet your potential and current customers will too.Your brand is the essence of your business. Whether you are considering a new or refreshed image, your business brand is a unique recipe that will include a number of ingredients. How does your business look? How does it make the consumer feel? Read More
“Always give people more than what they expect to get.” ~ Nelson Boswell
Do you WOW your customers? Providing a high and consistent quality of service is one of the key ingredients to business success. Time is money but what price do you place on good customer service? Your business can’t survive without a steady stream of satisfied customers that remain loyal to you and recommend you to others. Read More